Privacy Policy

1. Introduction
At BoldBalance, we prioritize clear and responsible handling of user-related information. This Privacy Policy describes how basic data may be collected and used when interacting with the BoldBalance website and platform. Our structure is focused on operational access only, without extending into behavioral tracking, third-party profiling, or performance prediction.

2. Types of Data Collected
Only limited data is collected and used for administrative and access-related purposes. This may include:

Full name (if submitted via contact or registration forms)
Email address (for login or response purposes)
Optional company name (when entered by the user)
Browser type, IP address, and session metadata (used for platform consistency and access control)
Subscription plan selection (for access differentiation)
No sensitive personal data (such as identity numbers, financial background, demographics, or medical data) is requested or stored.

3. Use of Information
Information collected on the BoldBalance platform is used to:

Provide access to specific platform tiers based on user selection
Respond to structured inquiries submitted via contact forms
Maintain stable user sessions and interface functionality
Communicate updates related to technical status or account billing
All use remains limited to functional delivery of platform access. Data is not used for segmentation, profiling, or behavioral communication.

4. Cookies and Session Tracking
BoldBalance uses essential cookies to support website and account functionality. Cookies are configured to avoid capturing sensitive or identifiable content. They support:

Login sessions
Basic preference settings (e.g., layout language)
Page performance optimization
All cookies expire either after logout or a fixed session timeout. No external tracking cookies or third-party scripts are used.

5. Storage and Retention
User data is stored on secure, access-restricted infrastructure and retained only as long as needed to maintain account function. If a user account is inactive for an extended period, data may be removed in accordance with system protocols. We allow users to view or adjust account-associated data upon direct request via email.

6. Access Controls
All information is stored in environments with technical safeguards and limited internal access. Data review is restricted to authorized BoldBalance personnel in operational roles. Usage logs are maintained to prevent unauthorized access. No collected information is transferred for marketing, resale, or behavior analysis purposes.

7. External Links and Integrations
The BoldBalance platform may include optional links or integrations (e.g., for billing or interface delivery). These are presented transparently and do not transmit user data unless specifically activated by the user. The platform does not embed invisible tracking mechanisms or advertising-related services.

8. Contact Details
For all inquiries related to this policy or to request access to data linked to your user record, please contact us directly through the official channels listed below.

Contact Information:
Address: 11 Inverness Rd, Harare, Zimbabwe
Phone: +2634776429
Email: [email protected]